Last updated: September 10, 2026

Processing

Orders are typically processed within 1–3 business days (Mon–Fri, excluding US holidays) after you receive the order confirmation email. You’ll get a second email with tracking when your pouch(es) ship.

Where we ship

We currently ship to the United States. Checkout will show available rates for your address.

Domestic rates (US)

• Free shipping on orders $15 and over (standard ground).
• Orders under $15: checkout shows the available paid option(s) for your cart (rates calculated at checkout).

Shipping charges always display at checkout before you pay.

What’s included with your order

• Your Collected Foods spice pouch(es) as ordered
• Secure protective packaging for transit
• Tracking number once the carrier scans the package

Gift notes / gift wrap: only if offered at checkout or noted on the product page.

Tracking & delays

Allow up to 48 hours after the ship email for tracking to populate.
If your order hasn’t arrived within 7 days of the ship confirmation (US), email rspringer@collectedfoods.com with your name and order number.

Damaged or missing packages

Email rspringer@collectedfoods.com ASAP with your order number and photos of the box/pouches. We’ll make it right on a case-by-case basis (replacement or refund).